Certificate IV in Leadership and Management

Course Outline

BSB42015 Certificate IV inLeadership and Management

Oz Skills Careers College Pty Ltd is a Registered Training Organisation delivering Nationally Recognised Training. Oz Skills Careers College Pty Ltd provides specialised industry training for anyone considering a career and employment in Leadership and Management.

Course Description

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Course Units

Core Units:

Communicate effectively as a workplace leader- Communicating effectively as a workplace leader including context, methods of comunication to suit the audience and following up.

Implement operational plan- to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for department/section, planning and acquiring resources and providing reports on performance

Lead effective workplace relationships- implement skills and knowledge to promote team cohesion, including motivating, mentoring, coaching and developying the team and forming the bridge between management and team members.

Lead team effectiveness- developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

Electives units available (only 8 units to be selected):

Address customer needs- manages the ongoing relationship with a customer, assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.

Make a presentation- prepare, deliver and review a presentation to a target audience.

Implement continuous improvement- - implement the organisation's continuous improvement systems and processes to actively encourage the team to participate in the strategies, monitoring and reviewing performance, and identifying opportunities for further improvements.

Identify risk and apply risk management processes- identify risks and to apply established risk management processes to a subset of an organisation or project's operations that are within the person's own work responsibilities and area of operation.

Develop teams and individuals- determines individual and team development needs and facilitate the development of the workgroup.

Show leadership in the workplace - Lead teams and individuals by modelling high standards of conduct to reflect the organisations standards.

Implement customer service standards - Contribute to customer service standards within the organisation.

Implement and monitor WHS policies, procedures and programs to meet legislative requirement - Implement WHS policies and procedures to meet the needs of organisation and legislative compliance.

Mentor in the workplace - Establish and develop professional mentoring relationships with an individua in the workplace.

Implement continuous improvement - Implementation of the organisations continuous improvement systems and processes.

Promote innovation in a team environment - Effectively and proactively engage in team based innovation within the workplace.


Qualification Pathways

Entry requirements

There are no entry requirements for this qualification.


Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

BSB31207 Certificate III Frontline Management or other relevant qualification/s

OR with vocational experience in a supervisory role but no formal qualification.


Pathways from the qualification

After achieving this qualification candidates may undertake:

BSB51915 - Diploma of Leadership and Management


Fees & Charges

Oz Skills Careers College has access to funding in Victoria for Eligible Students (Eligibility Criteria is available by contacting Lynsey Murrie) therefore reducing the enrolment fee payable by eligible students to $500.  "The student fuition fees as published are subject to change given individual circumstances at enrolment".  Non funded students shall pay fees in line with our standard fees and charges as advised below.

Oz Skills Careers College will not take any fee payments from students prior to them commencing the course.

Depending on the student’s eligibility for state and government funding, a administratiopn fee of 15% is to be agreed upon by the student and Oz Skills, prior to the course being commenced.

Where a fee for service charge applies, Oz Skills requires a total amount of $3,000.00 to be paid by an agreed payment schedule between student and Oz Skills prior to the course being commenced.

The first payment of $1,000.00 is to be paid within 10 working days of the training commencing. The next payment of $1,000.00 will be invoiced at the commencement of unit 4 and the final payment of $1000.00 will be invoiced at the completion of training.

Where an employer pays fees on behalf of a participant, the employer is to be invoiced for the appropriate fee.